Create Debit Memos
Document Version v.3
Document Last Updated 11/20/2025
Software Version Documented v.10

Create Debit Memos

A Debit Memo is basically a credit that you are giving to yourself from a specific vendor due to a previous incident, such as broken material received or simply a vendor over billed you. In short, It is a financial transaction that takes money away from a bill.

Debit Memos

Click Enter Bills and stay on Bill

You can either click on Debit Memo or stay on Bill radio button option on top, and select “From A PO” tab, and check “Create Debit Memo” checkmarks while entering a bill for a PO.

  1. First checkmark is to Create debit memo based on an Adjustment amount of any kind (Depending on the situation, for example, a vendor has overbilled you, you will add the adjustment amount in the relative field, and then check the first debit memo mark).

  2. Second checkmark is to Create debit memo based on Missing Items (they should be missing in their relative expense account).

  3. Third checkmark is to Create debit memo based on Broken Materials (they should be charged to their relative expense account)

Refer to Entering Bills With a PO in Accounts Payable Core Process.

Upon searching for that PO you will be paying.

The vendor invoice balance due doesn’t match the SE balance due because pricing is off:

Option A:

**
Option B:**

- Create Bill ### ***There were missing items that are on the vendor invoice:***

In the case that there are missing or broken items that the vendor is charging you for, you can pay the full bill and simply write off the expense or you can automatically create a Debit Memo to apply against the bill for those lost or missing items.

Option A (Write Off):

Option B (Automated Debit Memo):

********In the case that you do take a debit memo against the missing or broken items, it is expected that your warehouse DID NOT receive those missing items. Your purchasing team should then contact the vendor and decide whether or not they will be shipping the remaining (missing or broken items) on the same PO or if they will simply adjust the PO to reflect the true number of items shipped.

Click on Debit Memo

It should look like this:

Notice that the amount I have added to the missing adjustments is reflecting on the “Missing Items Adjustments” on the right pane as it will be deducted, and reflecting on the total.